1.What materials are your quilts made from?
Our quilts are made from cotton, linen, velvet, chenille, and microfiber, offering options for different needs and preferences.

2.Which quilts are the most breathable?
Breathability generally ranks as:
Linen > Cotton > Microfiber > Chenille > Velvet

If you sleep hot, choose linen or cotton.
For extra warmth, velvet works best, while microfiber and chenille are budget-friendly and easy to care for.

1.Do you offer free shipping?
Yes—all orders ship free, no minimum required.

2.Do you ship internationally?
We currently ship within the United States only.

3.When will my order ship?
Orders typically ship within 1 business day.

4.How long does delivery take?
Most orders arrive within 2–4 business days.

For more details, please refer to our Shipping Policy

1.Can I cancel or change my order?
Orders can be canceled or updated within 24 hours of placement.
Please contact care@horimotehome.com as soon as possible.
2. How can I change my shipping address?
If you entered an incorrect address, please reply to your order confirmation email or contact us at care@horimotehome.com as soon as possible.

1.What payment methods do you accept?

We currently accept PayPal and major credit or debit cards.

For more details, please refer to our Payment Policy

1.Can I return or exchange an item?
If your item has a quality issue or doesn’t meet expectations, contact us at care@horimotehome.com or via the website inbox. Our team will respond within 1–2 business days.

2.How do returns work?
Once approved, we’ll email you a return label.
Return shipping is covered for quality-related issues; otherwise, return shipping costs apply.

3.Missing items?
Please contact us and we’ll arrange a replacement at no extra cost.

4.When will I receive my refund?
Refunds typically appear within 3–10 business days, depending on your bank.
For more details, please refer to our Return Policy

1.How do I wash my quilt?
Most quilts are easy to care for—machine wash cold and tumble dry low. No bleach.

For fabric-specific details, please see our Laundry & Care Guide